TX-RZ50 - Updating Firmware via Network
This unit is equipped with a function to update the firmware via network or USB port. This enables various functions to be added and operations to be improved. Depending on the manufacturing timing of the product, the firmware may already be updated. In such a case, new functions may already be available. For how to confirm the latest firmware contents and the firmware version of your product, as well as how to update your Onkyo TX-RZ50 AV Receiver via Network, see the information below.
How to Check Firmware
For the latest firmware contents and the firmware version, visit our company's website. If the firmware version of your product differs from the latest one, it is recommended to update the firmware. To confirm the firmware version of your product, press the "settings" button on the remote controller, and refer to "7. Miscellaneous" - "Firmware Update" - "Version"
Firmware Update Process
When this unit is connected to the network, notifications of firmware updates may be displayed automatically. To update the firmware, select "Update Now" with the cursor buttons of the remote controller and press ENTER. The unit should automatically enter standby mode. Once the message "Completed!" is displayed, the update should be complete.
NOTE: The update may take approx. 20 minutes to complete via network or via USB port.
Disclaimer: The program and accompanying online documentation are furnished to you for use at your own risk. Onkyo will not be liable and you will have no remedy for damages for any claim of any kind whatsoever concerning your use of the program or the accompanying online documentation, regardless of legal theory, and whether arising in tort or contract. In no event will Onkyo be liable to you or any third party for any special, indirect, incidental, or consequential damages of any kind, including, but not limited to, compensation, reimbursement or damages on account of the loss of present or prospective profits, loss of data, or for any other reason whatsoever.
Updating Firmware Via Network
Before updating, please read the following:
- While updating the firmware, do not do the following:
- Disconnecting and reconnecting cables, USB storage device, speaker setup microphone or headphones, or performing operations on the unit such as turning the power off
- Accessing this unit from a PC or smartphone using their applications
- Check that the unit is turned on, and the connection to the Internet is secured.
- Turn off control devices (PC etc.) connected to the network.
- Stop an Internet radio, USB storage device, or server content being played.
- If the multi-zone function is active, turn it off.
- If "HDMI CEC" is set to "On", set it to "Off".
- Press the “settings” button. Next, select "5. Hardware" - "HDMI" and press ENTER, then select "HDMI CEC" and select "Off".
NOTE: The descriptions may differ from the actual on-screen displays, however, operations and functions are the same.
- Press the “settings” button on the remote. The Setup menu should then be displayed on the TV screen.
- Select "7. Miscellaneous" - "Firmware Update" - "Update via NET" with the cursors in order, then press ENTER.
- If "Firmware Update" is grayed out and cannot be selected, wait for a while until it starts up.
- If there is no updatable firmware, "Update via NET" cannot be selected.
- Press ENTER with "Update" selected to start the update.
- During the update, the TV screen may go black depending on the program being updated. In such a case, check the progress on the display. The TV screen will remain black until the update is completed and the power is turned on again.
- When "Completed!" is displayed, the update should be complete.
- Press ON/STANDBY on the main unit (not the remote) to turn the unit into standby mode. Once this is done, the process is complete.
NOTE: If an Error Message is Displayed If an error occurs, "*-** Error!" will be displayed on the front of the unit. ("*"represents an alphanumeric character.) Refer to the following descriptions and check.
Error Code:
- *-01, *-10: Ethernet cable not found. Connect the Ethernet cable properly.
- *-02, *-03, *-04, *-05, *-06, *-11, *-13, *-14, *-16, *-17, *-18, *-20, *-21: Internet connection error. Check the following: – Whether the router is turned on – Whether this unit and the router are connected via the network Unplug and plug the power cords of this unit and the router. This may solve the problem. If you are still unable to connect to the Internet, the DNS server or proxy server may be temporarily down. Check the server operation status with your Internet service provider.
- Others: After removing the power plug once, insert it to the outlet, and then start the operation from the beginning.
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