HT-S3910 - Troubleshooting: Bluetooth

Before you start...

• Unplug and plug the power cord of the unit, or turn off and on the BLUETOOTH-enabled device. Restart of the BLUETOOTH-enabled device may be effective.
• BLUETOOTH-enabled devices must support the A2DP profile.
• Because a radio wave interference will occur, this unit may not be used near devices such as a microwave oven or cordless phone which use the radio wave in the 2.4 GHz range.
• A metallic object near the unit can affect on the radio wave, and BLUETOOTH connection may not be possible.

Cannot connect with this unit

• Check if the BLUETOOTH function of the BLUETOOTH-enabled device is enabled. 

Music playback is unavailable on the unit even after successful BLUETOOTH connection

• When the audio volume of your BLUETOOTH-enabled device is set low, the audio may not be played back. Turn up the volume of the BLUETOOTH-enabled device.
• Depending on the BLUETOOTH-enabled device, the Send/Receive selector switch may be equipped. Select Send mode.
• Depending on the characteristics or specifications of the BLUETOOTH-enabled device, music may not be played back on this unit.

Sound is interrupted

• There may a problem with the BLUETOOTH-enabled device. Check the information on a web page.

The audio quality is poor after connection with a BLUETOOTH-enabled device

• The BLUETOOTH reception is poor. Move the BLUETOOTH-enabled device closer to the unit, or remove any obstacle between the BLUETOOTH-enabled device and this unit.