HT-S3910 - Troubleshooting: Listening Modes – Onkyo Product Support

Before you start...

To enjoy digital surround playback in formats such as Dolby Digital, you need to make a connection for audio signals with an HDMI cable, digital coaxial cable or digital optical cable. Also, audio output need to be set to Bitstream output on the connected Blu-ray Disc player, etc.
Press "i" on the remote controller several times to switch the display of the main unit, and you can check the input format. When using a BLUETOOTH connection, press the INFO button on the main unit.

Depending on the connection status of the speaker, some listening modes may not be selected. Refer to "Speaker Layouts and Selectable Listening Modes" or "Input Formats and Selectable Listening Modes" in "Listening Mode".

If the audio in Dolby TrueHD, Dolby Atmos or DTS-HD Master Audio format cannot be output correctly in the source format, set "BD video supplementary sound" (or reencode, secondary sound, video additional audio, etc.) to "Off" in the setting of a connected Blu-ray Disc player, etc.
After changing the setting, switch the listening mode to that for each source, and confirm.

With media that switches suddenly from DTS to PCM, PCM playback may not start immediately. In such a case, stop playback on the player side for approx. 3 seconds or more. Then, resume playback. The playback will be performed normally.
DTS playback may not be performed normally on some CD and LD players even if the player and this unit are digitally connected. If some processing (e.g., output level adjustment, sampling frequency conversion, or frequency characteristic conversion) has been executed for the DTS
signal being output, this unit cannot recognize it as a genuine DTS signal, and noise may occur.
While playing a DTS-compatible disc, if a pause or skip operation is performed on your player, noise may occur for a short period. This is not a malfunction.

HT-S3910 - Troubleshooting: Listening Modes