TX-RZ70 - Included Accessories

Comments

10 comments

  • Kevin Brumfield
    Kevin Brumfield

    The onkyo product line is great BUT THE ONKYO SERVICES ARE THE WORST IN THE BUSINESS! AFTER ONE BANKRUPTCY YOU WOULD THINK THEY WOULD STRIVE TO BE A BETTER COMPANY! BUT AFTER MY ENCOUNTER WITH THE WARRANTY AFTER A RECIEVER THAT WAS BAD OUT THE BOX AND MY PERSONAL EXPERIENCE IN GETTING IT REPAIRED WAS AND STILL IS THE WORST! 

    I SHOULD HAVE READ ALL THE NEGATIVE REVIEWS BEFORE PURCHASING ONKYO FOR MYSELF! 

    THEY LIVE UP TO THEIR 1 STAR RATING! WONT BE LONG AT THIS RATE BEFORE THEIR BANKRUPT AGAIN!!!!

    1
  • Sharmi Naidoo
    Sharmi Naidoo

    Hello Onkyo I have aTX-RZ70 receiver every so often the Onkyo has an Audio splat
    And some of the speakers have a massive noice then it settles its a very random occurrence need help my receiver in still in warranty

    Sharmy69@aol.com

    0
  • Jennifer Sosinski
    Jennifer Sosinski

    Good morning Sharmi, 

    I'm sorry but I'm not understanding the issue that you are experiencing. Are you getting sound out of all the speakers, no sound, or intermitting sound? This massive noise, is this a static noise or some other other noise? Have you tried to reset the receiver? May I know your zipcode to provide you a service center. 

    Thank you

    Jennifer 

    0
  • Quan Huynh
    Quan Huynh

    I have the TX-RZ70, but for some reason it's not able to play Amazon Prime Video Dolby Atmos. It plays the Amazon Prime Video Dolby Atmos with DTS Neutral: X. Please advise what's the issue is and how to make/apply the correction.

    Thank you!

    0
  • Jennifer Sosinski
    Jennifer Sosinski

    Hello Quan,

    When you are the movie in Prime, press the display button and what is the information being displayed on the front panel? Also, you have blurays in Dolby Atmos that you are able play the receiver and are those showing on the receiver as Dolby Atmos?

    Thank you

    Jennifer 

    0
  • Jesus A
    Jesus A

    Hi, I can't believe it—it's only 2 years and 10 months old, but I'm getting a "Thermal error" and it shuts down. What could be causing this, and how can it be fixed?

    0
  • Jennifer Sosinski
    Jennifer Sosinski

    Hello Jesus,

    Have you removed all the speakers off the unit? When doing so are getting the same error message? If you are still having an issue then the unit would have to go into service. Are you within in the USA so I can provide you with the service center in your area. 

    Thank you 

    Jennifer 

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  • Jesus A
    Jesus A

    Hello. If I disconnect all the cables and turn it on, the volume shows as 40, then a "Thermal error" appears, and it shuts down quickly.

    0
  • Jennifer Sosinski
    Jennifer Sosinski

    Hello Jesus, 

    Thank you for letting know of what you have done to isolate the issue to be within the unit. The unit would have to go into a service center to get repaired. If you could provide me your location and I can provide you a service center.

    Thank you 

    Jennifer  

    0
  • Jesus A
    Jesus A

    Puerto Rico

    0

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