TX-NR696 - Firmware Updates
Please use the following directions to check if your unit has the latest firmware update and if necessary, perform the latest update.
This unit is equipped with a function to update the firmware via network or USB port when the firmware update is announced after purchase. This enables various functions to be added and operations to be improved.
Depending on the manufacturing timing of the product, the firmware may be switched to the updated one. In such a case, new functions may be added from the start.
- For the latest firmware contents and the firmware version, visit our company's website; Onkyo Site. If the firmware version of your product differs from the latest one, it is recommended to update the firmware.
- To confirm the firmware version of your product, press the button on the remote controller, and refer to "7. Miscellaneous" - "Firmware Update" - "Version"
Firmware update:
- Latest firmware update instructions: Firmware Update Instructions.
- Latest firmware update: Firmware Update
How to Update
The update may take approx. 20 minutes to complete via network or via USB port. Existing settings are guaranteed in either updating method.
To update the firmware, select "Update Now" with the cursor buttons of the remote controller and press ENTER. The unit automatically enters standby mode after "Completed!" is displayed, and the update is completed.
Note that when this unit is connected to the network, notifications of firmware updates may be displayed.
While updating the firmware, do not do the following:
- Disconnecting and reconnecting cables, USB storage device, speaker setup microphone or headphones, or performing operations on the unit such as turning the power off
- Accessing this unit from a PC or smartphone using their applications
Updating the Firmware via Network
- Check that the unit is turned on, and the connection to the Internet is secured.
- Turn off control devices (PC etc.) connected to the network.
- Stop an Internet radio, USB storage device, or server content being played.
- If the multi-zone function is active, turn it off.
- If "HDMI CEC" is set to "On", set it to "Off"
1. Press [SETTING/GEAR] . The Setup menu is displayed on the TV screen.
2. Select "7. Miscellaneous" - "Firmware Update" - "Update via NET" with the cursors in order, then press ENTER.
- If "Firmware Update" is grayed out and cannot be selected, wait for a while
until it starts up. - If there is no updatable firmware, "Update via NET" cannot be selected.
3. Press ENTER with "Update" selected, and start update.
- During the update, the TV screen may go black depending on the program to be updated. In such a case, check the progress on the display of the unit. The TV screen will remain black until the update is completed and the power is turned on again.
- When "Completed!" is displayed, the update is complete.
4. Press ON/STANDBY on the main unit to turn the unit into standby mode. The process is completed, and your firmware is updated to the latest version.
- Do not use ON/STANDBY on the remote controller.
If an Error Message is Displayed
If an error occurs, "*-** Error!" is displayed on the display of the unit. ("*" represents an alphanumeric character.) Refer to the following descriptions and check.
Error Code
- *-01, *-10: LAN cable not found. Connect the LAN cable properly.
- *-02, *-03, *-04, *-05, *-06, *-11, *-13, *-14, *-16, *-17, *-18, *-20, *-21: Internet connection error.
Check the following:
- Whether the router is turned on
- Whether this unit and the router are connected via the network
- Unplug and plug the power cords of this unit and the router. This may solve the problem. If you are still unable to connect to the Internet, the DNS server or proxy server may be temporarily down. Check the server operation status with your Internet service provider.
Others:
- After removing the power plug once, insert it to the outlet, and then start the operation from the beginning.
Updating via USB
- Prepare a 256 MB or larger USB storage device. The format of USB storage devices supports FAT16 or FAT32 file system format.
– Media inserted into a USB card reader may not be used for this function.
– USB storage devices equipped with the security function are not supported.
– USB hubs and USB devices equipped with the hub function are not supported. Do not connect these devices to the unit. - Delete any data stored on the USB storage device.
- Turn off control devices (PC etc.) connected to the network.
- Stop an Internet radio, USB storage device, or server content being played
- If the multi-zone function is active, turn it off.
If "HDMI CEC" is set to "On", set it to "Off".
– Press . Next, select "5. Hardware" - "HDMI" and press ENTER, then select "HDMI CEC" and select "Off".
* Depending on the USB storage device or its content, long time may be required
for loading, the content may not be loaded correctly, or power may not be supplied
correctly.
* Our company will not be liable whatsoever for any loss or damage of data, or storage
failure arising from the use of the USB storage device. Please note this in advance.
* The descriptions may differ from the actual on-screen displays, however, operations
and functions are the same.
1. Connect the USB storage device to your PC.
2. Download the firmware file from the our company's website to your PC and unzip.
Firmware files are named as below.
ONKAVR****_R***.zip
Unzip the file on your PC. The number of unzipped files and folders varies depending on the model.
3. Copy all unzipped files and folders to the root folder of the USB storage device.
- Make sure to copy the unzipped files.
4. Connect the USB storage device to the USB port of this unit.
- If an AC adapter is supplied with the USB storage device, connect the AC adapter, and use it with a household outlet.
- If the USB storage device has been partitioned, each section will be treated as an independent device.
5. Press [SETTING/GEAR]. The Setup menu is displayed on the TV screen.
6. Select "7. Miscellaneous" - "Firmware Update" - "Update via USB" with the cursors in order, then press ENTER.
- If "Firmware Update" is grayed out and cannot be selected, wait for a while
until it starts up. - If there is no updatable firmware, "Update via USB" cannot be selected.
7. Press ENTER with "Update" selected, and start update.
- During the update, the TV screen may go black depending on the program to be updated. In such a case, check the progress on the display of the unit. The TV screen will remain black until the update is completed and the power is turned on again.
- During the update, do not turn the power off, or disconnect or reconnect the USB storage device.
- When "Completed!" is displayed, the update is complete.
8. Disconnect the USB storage device from the unit.
9. Press ON/STANDBY on the main unit to turn the unit into standby mode. The process is completed, and your firmware is updated to the latest version.
- Do not use on the remote controller.
If an Error Message is Displayed
If an error occurs, "*-** Error!" is displayed on the display of the unit. ("*" represents an alphanumeric character.) Refer to the following descriptions and
check.
Error Code
- *-01, *-10:
The USB storage device cannot be recognized. Check if the USB storage device or USB cable is securely inserted to the USB port of the unit. Connect the USB storage device to an external power source if it has its own power supply.
- *-05, *-13, *-20, *-21:
The firmware file is not present in the root folder of the USB storage device, or the firmware file is for another model. Retry from the download of the firmware file.
Others:
- After removing the power plug once, insert it to the outlet, and then start the operation from the beginning.
Disclaimer: The program and accompanying online documentation are furnished to you for use at your own risk.
Our company will not be liable and you will have no remedy for damages for any claim of any kind whatsoever concerning your use of the program or the accompanying online documentation, regardless of legal theory, and whether arising in tort or contract.
In no event will our company be liable to you or any third party for any special, indirect, incidental, or consequential damages of any kind, including, but not limited to, compensation, reimbursement or damages on account of the loss of present or prospective profits, loss of data, or for any other reason whatsoever.
Comments
16 comments
Link to firmware file is directed to https://onkyo.com/emea ... (eq. fail)
Hi, I have a problem with updating.
The update R134-1213-1250-0031 is suggested to me. When I start the update via NET, the percentage display runs up to 89%, then an Erro code "7-20 Error!" appears.
I then unplugged the device and tried the whole thing again, with the same result.
If I now select Update via USB, exactly the same thing happens, even if no stick is inserted at all.
Resetting to factory settings does not change the problem. Help needed!
regards
When I use network or USB it always fails at 31% and says 2-23
Hello Lucas,
Prior to doing the update to the unit, was the unit operational? Like are you getting audio and video through the unit? Also what is the current firmware that the receiver have? The firmware update that you are using on the USB, where are you getting it from?
Thank you
Jennifer
Dear Sir Onkyo TX NR 656 no sound from HDMI As well as from Optical My As JLR Techinican I tried my level best to repair I have Clean all the contact HDMI PCB 2034 I thought of software Glitch tried update firmware but I got ERROR
0-81 is this the problam DSP chip witch is CS49844A-CQZ so the HDMI PCB is not Avalable kindly suggest. Regards
Hello Jaguar27347,
My apologizes that your TXNR656 is having an issue. Unfortunately, we would not be able to provide internal repair assistance. The unit would have to be brought into an authorized service center to be evaluated on what needs repairing. But looking into the parts for this unit, unfortunately due to the age of the receiver the parts are no longer available for repairing.
Thank you
Jennifer
Hello Jennifer,
The devices are all working properly. The current firmware version of the receiver is R100-0910-1x40-0029. The firmware update used by the USB was obtained through the official website, but it happened 1 year ago.
I want to update the firmware because I'm experiencing some compatibility issues and want to see if a firmware update can resolve them.
Hello Lucas,
Below is the current firmware from Dec 2024, is this what you are showing on the USB?
Version R140-1417-1260-0033
Released: 12/10/2024
File name: ONKAVR002E_0038_R140.zip
1. Google Cast2.0
The method for network connection will be changed.
For details, please refer here: https://assets.onkyo-av.com/product-manuals/supple_cast20_onk.pdf
2. Fix the issue of displaying messages related to OSD signals when connecting the Optoma projector.
3. Minor bug fixes and improvements stability.
This is the only firmware that is available, there is no newer firmware available for the TXNR696.
Thank you,
Jennifer
Hello Jennifer,
I downloaded the ONKAVR002E_0038_R140.zip update using your FW path, but it still crashes at 31% with error 2-23
Hello Lucas,
Thank you for the information. From what you are mentioning this is showing that there is a hardware issue and would need to go into a service center for an evaluation. Here is our authorized service center link: https://onkyo.com/service-centers that you can either ship or bring the unit to service. If you have a receipt for the unit the service center will validate the warranty. If you are out of the warranty then the service center will provide you with pricing for the parts and labor.
Thank you
Jennifer
Hello Jennifer,
I have Onkyo Tx nr656, I am facing unique issue, I am not able to access few options on the setting menu, like firmware update, Bluetooth, Net, Wifi options etc options (under miscellaneous) it's 'shows initializing'. I tried resetting and forced update via usb and LAN it's gives me 0-81 error (I am not sure if usb port or even LAN is working or powering up or not or it's just corrupt memory chip causing these issue because of firmware update). HDMI output is working perfectly fine as well as audio output is good from all of the terminals.
Thank You
Thank you
Hello Sonu Kumar,
I'm sorry that you are experiencing an issue with the TXNR656. Unfortunately, this is an internal issue with the unit that firmware wouldn't be able to correct. Also due to the age of the TXNR656 there is no parts available for the unit to get repaired.
Thank you
Jennifer
Would you please send me the firmware file for the TX-NR656？
Hello 魏超
May I have the firmware version that the receiver is showing at the current moment? Are you experiencing any issues with the receiver?
Thank you
Jennifer
I have a Onkyo receiver TX-NR 797, that requires firmware update, I have tried direct ethernet modem update, wireless update, and USB update, none would work only error codes, I called Onkyo for help, and was told there's nothing more I can do...Onkyo sucks, taking my money to Yamaha!
Hello Ron,
I have investigated your issue and the phone call that you had. Question, what is the current firmware that you have with the unit? When trying to apply the firmware via the wired or the usb, what were the errors codes that you are getting? Also, was there an issue with the unit originally that you wanted to apply the firmware to the unit?
Thank you
Jennifer
Please sign in to leave a comment.