TX-NR696 - Operating Erratically

Comments

3 comments

  • Pet Minders
    Pet Minders

    When watching Tv last night I got a message unit pairing I wasn't doing anything it \appeared to come from another house 

    The 696 is now lammed in pairing mode that says read and ready  but wont turn off \as

    if I was scammed  I tried to reset and did everything requested  now set is useless \

    and will need replacing as knowing my neighbours they will all deny its was them and 

    so Im stuck  with another costly repair or replacement last onkyo blew up too 

    all it says unit is whatever it is is ready and paired  what else can I do as I have no pairing 

    code or anything  Will never buy another onkyo as the last one was bad too 

     

     

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  • Benjamin kammerer
    Benjamin kammerer

    Can someone talk to me.. email me.. help me.. is there any body out there?

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  • Jennifer Sosinski
    Jennifer Sosinski

    Hello Benjamin,

    Found you through our email database stating that you are experiencing vibrations from the unit and that you feel it on the top cover of the unit. If the unit is vibrating, then it could be the transformer. If you this is a recent purchase then you can exchange the unit. If not then the unit would have to go into service. Here is our service center link https://onkyo.com/service-centers. 

    Thank you 

    Jennifer  

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