TX-SR494 - Troubleshooting: Audio

Comments

5 comments

  • cody snipes
    cody snipes

    sub still will not work

    0
  • Terry Hatch
    Terry Hatch

    Greetings,

    On my TxSR494 with 7.1 setup, I am unable to get sound from the Height speakers. Testing the speakers separately and they are in continuity and work. In setup Height speakers are not highlightable. I am not able to set 7.2 and am not using the outlet going to a second amp. Need health.

    Thx

    Terry Hatch

     

    0
  • Jennifer Sosinski
    Jennifer Sosinski

    Hello Terry,

    I'm sorry but I don't understand, if you are able to get sound or even test tones through the Height speakers then they should be highlighted since it was setup for the 7.1 speaker configuration. If you could please send us a photo of what you are showing in Speaker configuration and also the front panel of the receiver when you are not in the setup so we can we can see what could be preventing the height speakers from not showing. You can send this information at service@11tradingcompany.com for further troubleshooting. 

    Thank you 

    Jennifer 

    0
  • Rares Ultimescu
    Rares Ultimescu

    Hello
    Can I use the TxSR without doing the initial setup?

    0
  • Jennifer Sosinski
    Jennifer Sosinski

    Hello Rares,

    You have to go through the initial setup to a point so that you can select the Never Show again option. Because if you terminate midway through the initial setup and turn off the receiver an back on it will come back. Here is the reference in the manual pg 85 https://assets.onkyo-av.com/product-manuals/TX-SR494_En_2022-11-02-192722_bapn.pdf.pdf?v=1734916776.

    Thank you 

    Jennifer 

     

    0

Please sign in to leave a comment.