TX-SR494 - Troubleshooting: Video

Please use the following suggestions to troubleshoot video problems regarding the TX-SR494 AV Receiver.

Before you start...

• Confirm that the connection between the output jack on the connected device and the input jack on this unit is correct.
• Make sure that none of the connecting cables are bent, twisted, or damaged.
• When the TV image is blurry or unclear, the power cord or connection cables of the unit may have interfered. In such a case, keep distance
  between TV antenna cable and cables of the unit.
• Check the switching of the input screen on the monitor side such as a TV.
  
  

No image appears

Change the input selector on this unit to the position of the terminal to which the player is connected.

No image from a device connected to HDMI IN jack

To display video from the connected player on the TV while the unit is in standby, you need to enable "5. Hardware" - "HDMI" - "HDMI Standby Through" in the Setup menu. For details of the HDMI Standby Through function, refer to "5. Hardware" - "HDMI" in the Setup menu.

Check if "Resolution Error" is displayed on the main unit display when video input via HDMI IN jack is not displayed.

• In this case, the TV does not support the resolution of the video input from the player. Change the setting on the player.
• Normal operation with an HDMI-DVI adapter is not guaranteed. In addition, video signals output from a PC are not guaranteed.

Images flicker

The output resolution of the player may not be compatible with the resolution of the TV. If the player is connected to this unit with an HDMI cable, change the output resolution on the player.

• Also this may be solved by changing the screen mode on the TV.

Video and audio are out of synch

Depending on the settings on your TV and connection environment, the video may be behind the audio. Press Q on the remote controller to display "Quick Menu", select "HDMI" - "A/V Sync", and make the adjustment.