TX-SR494 - Troubleshooting: Bluetooth
Please use the following suggestions to resolve Bluetooth connection/playback issues with the TX-SR494 AV Receiver.
Before you start...
- Unplug and plug the power cord of the unit.
- Turn off and on the BLUETOOTH-enabled device. Restarting the BLUETOOTH-enabled device may be effective.
- BLUETOOTH-enabled devices must support the A2DP profile.
- Because a radio wave interference will occur, this unit may not be used near devices such as a microwave oven or cordless phone which use the radio wave in the 2.4 GHz range.
- A metallic object near the unit can affect on the radio wave, and BLUETOOTH connection may not be possible
Cannot connect with this unit
Check if the BLUETOOTH function of the BLUETOOTH-enabled device is enabled.
No audio after successful Bluetooth connection
When the audio volume of your BLUETOOTH-enabled device is set low, the audio may not be played back.
- Turn up the volume of the BLUETOOTH-enabled device.
Depending on the BLUETOOTH-enabled device, the Send/Receive selector switch may be equipped.
- Select Send mode.
Depending on the characteristics or specifications of the BLUETOOTH-enabled device, music may not be played back on this unit
Sound is interrupted
There may a problem with the BLUETOOTH-enabled device.
- Check the information on a web page.
Poor audio quality
The BLUETOOTH reception is poor.
- Move the BLUETOOTH-enabled device closer to the unit, or remove any obstacle between the BLUETOOTH-enabled device and this unit.
Comments
1 comment
I’ve already disconnected whatever it was connecting to but it’s still saying pairing and it’s saying ready like it’s connecting to something. I have not connect this device to anything else but two things and I have those these things shut off and turned off. I don’t understand why it’s not working the way it’s supposed to it worked at first but now it’s not Just junk or do I need to buy something new or is it you can call me and help me fix this?
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