TX-RZ1100 - Troubleshooting: Tuner

Please use the following suggestions to resolve poor reception or noise emitted from the TX-RZ1100 AV Receiver.

Problems may be solved by simply turning the power on/ off or disconnecting/connecting the power cord, which is easier than working on the connection, setting and operating procedure. Try the simple measures on both the unit and the connected device. 

If the problem is that the video or audio is not output or the HDMI linked operation does not work, disconnecting/connecting the HDMI cable may solve it. When reconnecting, be careful not to wind the HDMI cable since if wound the HDMI cable may not fit well. After reconnecting, turn off and on the unit and the connected device. 

• This unit contains a microPC for signal processing and control functions. In very rare situations, severe interference, noise from an external source, or static electricity may cause it to lockup. In the unlikely event that this happens, unplug the power cord from the wall outlet, wait at least 2 minutes, and then plug it back in. 
• Our company is not responsible for reparations for damages (such as CD rental fees) due to unsuccessful recordings caused by the unit's malfunction. Before you record important data, make sure that the material will be recorded correctly

Poor reception or noise

• Recheck the antenna connection.
• Move the antenna away from the speaker cord or power cord.
• Move the unit away from your TV or PC.
• Passing cars or airplanes in the vicinity can cause interference.
• If radio waves are blocked by concrete walls, etc., radio reception may be poor.
• Change the reception mode to mono.
• Operating the remote controller during AM reception may cause noise.
• FM reception may be clearer if you use the antenna jack on the wall used for the TV.